VISION engineer explains the new lighting app on Inter TV
Fernando Giannerini guided Cabo Frio residents on how to use the new request channel.
Cabo Frio’s new public lighting request app was featured on Inter TV, a TV Globo affiliate. In the report, Fernando Giannerini, an engineer at VISION, explained how the tool works and guided residents on using the new service channel.
Through the app, residents can report public lighting issues such as luminaires that are out, flickering or faulty, giving the address or the pole’s identification. The tool is integrated with the work order management system used in the operation, organizing requests and routing them to the crews responsible.
Adopting the new channel is part of the modernization of Cabo Frio’s public lighting services and strengthens the link between residents, operational management and field crews.
VISION’s participation in the interview also underlines something essential to this process: beyond modernizing the infrastructure, using technology and integrated systems makes the operation more efficient, more traceable and closer to the public.
Watch the report
Inter TV showed the new app and the guidance for Cabo Frio residents.
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